Hi,

My subscription / payment is all correct and showing as active on fast spring but my licenses are all suspended.

Any help would be much appreciated!

It looks like it's not set to auto-renew on FastSpring for some reason? Check the FastSpring portal and see if there's any option to manually trigger a payment. Contact FastSpring support, and also let me know if the problem persists.

If you need to send me personal details, please email support@soniccharge.com

Hi,
It seems that the FastSpring payment has sorted itself out I’m not sure what’s happened.
But now I cannot seem to get the plugins registered?
It says i need to unregisterer them to register them.
Is that correct?