Hello,

My subscription has been suspended.
I have already updated my credit card information via Fastspring.
Could you please reactivate my subscription?

Thank you in advance,

same issue here!

@louis
I saw your subscription was handled and updated by someone over at FastSpring previously. But now that I go back and look at it, it looks like it's set to manual renew and your licenses have been deactivated? Did they not solve your issue? You might have to go into the account page and activate a new payment method?

@Mike
Your payment seems to have cleared on the 12th. Is everything up and running for you again?

Same issue here! Im finishing some productions and I need the plug ins super urgent.

Last monthly payment didn't went through; however, I already updated the [ayment method, but there's no "pay" option or manual pay to get up to date with the debt.

I can't wait til next month. Pls help!