SSL ERROR

Cuzzi Lee24 views4 posts
  • Cuzzi Lee

    I tried to download free trial of Synplant 2, when it got to authentication it said there was an SSL error not sure why, can you help? kept clicking retry didn't work

  • Fredrik Lidström

    What OS are you using? If your OS is outdated, it might not trust the root certificate authority that has issued our SSL certificate because it is too new.

  • Cuzzi Lee

    ahh I'm on Ventura Mac

  • Fredrik Lidström

    Oh, Ventura should be no problem. It is new enough. If you can visit our website using Safari, it's the same certificate that the Authenticator uses, and it should work out for MacOS 10.12.1 and later.
    https://letsencrypt.org/docs/certificate-compatibility/

    But I got so caught up in figuring out the error that I missed the first part of your message. If you want to trial Synplant 2, you do not need to authorize. The Sonic Charge Authenticator is only used to unlock the full version. Just skip it and rescan for plugins in your DAW, or start the stand-alone application.

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