No replies from support or being able to post

Uffe Thomsen30 views2 posts
  • Uffe Thomsen

    Hi!

    I have not had any replies to my support tickets and topics i have put through on here. I'm wondering why that could be. My trials do not work, at this point i'm a little sad and dissapointed in the support.

    Please bump my ticket!

    thx
    Uffe

  • Fredrik Lidström

    Hi, sorry, your support case was assigned to me, and I have missed it.

    The trial can be used over three weeks. A week is only counted if you launched the product at least once. If your DAW loads the plugin in the background, it counts as if you used it during that week.

    I'll reply to your support email and see if we can work something out.

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