hey I was trying to sync my po-35 and my po-33 but it seems like the input jack on the po-33 is short. The cable only goes halfway in compared to the po-35. Is this expected?
Nah, that doesn't sound right. Contact TE Support if you have not done so already.
Shoot. I meant my po-32... still the case?
I've the tonic and the speak. They should be identical jack wise. Like Fredrik said, definitely contact TE (or whatever retailer you bought it from).
Yes Matt, even though we created the po-32 and po-35, TE put the hardware together and is responsible for manufacturing and support. They should be able to help you or in worst case replace the unit if it is a manufacturing fault.
I had a similar thing with my Tonic. I just... pushed it in farther. I'm sorry if that isn't helpful.
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