registration help

Chris Smith43 views5 posts
  • Users avatarChris Smith

    I recently purchased synplant from plugins boutique and followed all instructions to install and register. But when I enter the serial number given to me with my purchase, it says that it is invalid. , need help please. thank you.

  • Users avatarFredrik Lidström

    Hi, did you do step B here?
    https://soniccharge.com/forum/topic/395-register-your-serial-number-redemption-code

  • Users avatarChris Smith

    yes I did but had problems with the product registration page when I added the serial number, it saying invalid.

  • Users avatarChris Smith

    I just retried again to see if it would work this time but this message pops up in red letters. "Invalid redemption code, please try again"

  • Users avatarFredrik Lidström

    Oh, not good, I'll contact you directly so we can continue in a private conversation and take a look at that redemption code.

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