Can I transfer my Sonic Charge plugin license?

Fredrik Lidström2 326 views21 posts
  • Fredrik Lidström

    Yes, it is possible to transfer Sonic Charge plugin licenses to another person.

    Please contact us through our support form and we will handle transfers on a case by case basis. Licenses may not be transferred within the first 120 days. We charge a 10 USD (+VAT) fee per recipient once your transfer has been approved and it may be paid by either party. Upon completion, a new license will be issued to the recipient and the original license will be terminated.

  • Neil Mitchell-Goodson

    Why the change in policy? Not saying it's bad, but previously when offering licence transfers you said it was too much work and stopped them...assume this impediment now removed?

  • Fredrik Lidström

    Yes, I have implemented a transfer process and integrated it with our online shop provider (FastSpring). This makes it possible for me to handle transfers without it taking too much of my time away from product support and development.

  • Neil Mitchell-Goodson

    Good to hear, many thanks :)

  • Andrew DiGelsomina

    Hi Fredrik! I would like to transfer my Synplant license please!

  • Elevated_Being

    Hi, what is the expected processing time for a license transfer? I have used your contact form a few days a go, and I haven't heard a thing from you guys. :(

  • Fredrik Lidström

    Sorry, sometimes support stacks up for me and it can take a couple of days. I have sent you a reply by email.

  • Jesse Weston

    Hello, I sold a license to someone and tried to contact support to complete the transfer. Maybe the weekend is cause for the delay (contact was made on Saturday), but I just wanted to make sure the transfer gets made. I hope I am not pestering! I will be paying the fee myself. Thanks.

  • Fredrik Lidström

    I took this weekend off, but now I have replied to your email.  😊

  • EdSevered

    Hi, I purchased a second-hand license, for Permut8. Both the seller and myself have used the method above to contact support, the first contact being on 8/8 from the seller. Neither of us has received any response.

  • Fredrik Lidström

    I'll take a look at it and get back to you by email.

  • EdSevered

    Thank you, Fredrik!

  • Jeremy G

    Hi Fredrik, just a quick note to inform you that I just sent a transfer request via the support form. No intention to harass you here but I figured it might be more convenient for you if I notified you through this thread :)

  • Fredrik Lidström

    Read and replied. 👍

  • Jeremy G

    Thanks! Transfer done.

  • Krzysztof Oloś

    Hi Fredrik, few days ago I sent a support request for help assist with transfer licence between acounts and haven't received any messages from you. There is no hurry, I just remembered about it :).

  • Jose Ventura

    Hi Fredrik,

    I have sent a message trough your support message a couple of days ago requesting your help with a MicroTonic transfer licence between acounts and haven't received any reply.

    I know it can take some days but could you please look into it?

    Best regards,
    José

  • Objctv

    Just sent a license transfer request yesterday, but still no reply. Did it get through?

    Thanks

  • mmml

    Are licenses still be transferred via the procedure outlined above? I sent in a request four days ago but still have not received a reply.

  • Fredrik Lidström

    Yes, but it relies on a human to read them. I'll get to it and get back to you. 😊

  • V0RT3X

    Hi there, I'd like to sell my permut8 licence please!

    I already have a buyer.

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